ABOUT US
Our platform provides 24/7 solution support, expertise, and innovative self-service tools for customers.
Technology
Our highly skilled team utilizes cutting-edge, in-house Concierge technology solutions, enabling your residence to stand out from neighboring properties and establish itself as a top-tier luxury condominium with exceptional service offerings. Our reliance on technology empowers us to swiftly access all necessary information for resident and management inquiries, including amenity usage, incident reporting, deficiencies, and even securing reservations at the trendiest local establishments, placing comprehensive information at our disposal.
CUSTOMER SERVICE
CONDO CONCIERGE™ exclusively hires staff with a background in hospitality or customer service, guaranteeing our clients that their residents are in capable and experienced hands. Our commitment to ongoing customer service training and dedication of resources sets us apart from competitors, as we prioritize a customer-oriented philosophy. With our hand-picked team, clients can relax knowing their residents are well taken care of.
TRAINING
CONDO CONCIERGE™ prioritizes customer service through comprehensive training programs. Our employees receive rigorous security training from industry experts, establishing a strong knowledge base. Additionally, we provide extensive training in situation management, conflict resolution, etiquette, and relationship building to prepare our Concierge staff for front desk duties. Our on-boarding process immerses them in our customer-oriented culture, equipping them with the necessary tools for informed decision-making.
CLIENTS WE’VE WORKED WITH
CONTACT US
ADDRESS
365 Evans Ave. Unit 607,
Etobicoke, ON M8Z 1K2
info@condoconcierge.com